Burt Gabot
Makati City, Philippines
Burt Gabot is a management consultant based in the Philippines. He began his professional career in the early 90's working for IBM Philippines as a systems engineer. Since then, he's been a programmer, a business/systems analyst, and an IT project manager. He was also the operations manager of the data center of one of the country's top telcos. Later, he ran their corporate Contracts Department and then their Bids Management Department (during his tenure, he averaged a 4:1 win-loss ratio).
He also headed a documentation team that designed and produced user and system documentation for the customer management systems of the five largest telcos in the Philippines. He also managed the training unit of IBM Solutions Delivery, called Learning Central, and taught short-course classes for it's high-profile clients as well. (IBM Solutions Delivery is IBM Philippines' primary service provider.) He's also done ISO certification projects for some manufacturing and logistics companies, getting his ISO Auditor credentials in the process.
Recently, he helped run the eTOM process team for the country's largest telco, (the "Enhanced Telecom Operations Model" is the industry's de-facto business process standard) as well as helped to project-manage several of its business-process and convergence projects.
He is currently part of the business readiness and business impact assessment teams of another telco, helping prepare them for the rollout of their new BSS system.
His current areas of specialization are:
- Project Mgmt
- Program Mgmt
- System/Process/Application Documentation
- System and User Manual Writing
- Training Programs for IT short-courses
- ISO/Quality Systems Consultation
- Program/Systems Analysis
His is a published author, though not a prolific one: he has one published novel, the result of his winning an internet contest in the nineties. He has also had a few feature articles published in some magazines, mostly tech articles.
In high school, he was a freelance photographer, earning pocket money by getting a handful of pictures published in the now-defunct Philippine Daily Express. Nowadays, he just takes pictures for fun.