Student in Los Angeles, California
I'm the head of the Marketing Department at a big Consumer Products company. Of late, I've suggested various innovative technologies to my company's board. My suggestions were geared towards bringing in new technology into the company and also improving our customer support segment. One such massive change was switching over to VoIP. This is nothing but a telephone connection over the Internet! This technology uses Internet Protocol instead of standard telephone lines.
The best part of VoIP is that it is safe, secure and doesn't cost much to setup. We now are able to connect with our customers all around the world with the help of our computers or mobile devices. Such is the power of VoIP!