Caroline Coimbra
Customer Experience, Operations Coordinator, and Continuous Improvement in Rio de Janeiro
I am a Customer Experience professional and aspiring Data Analyst currently based in Rio de Janeiro. I have experience supporting operational processes and customer communication, with a focus on organization, service quality, and continuous improvement.
My interests include Customer Service Quality, Process Optimization, and Standard Operating Procedures. I am also exploring Data Analytics to support better decision-making and improve customer experience through data.
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