Business intelligence (BI) is defined as the ability for an organization to take all its capabilities and convert them into knowledge. This produces large amounts of information that can lead to the development of new opportunities. Identifying these opportunities, and implementing an effective strategy, can provide a competitive market advantage and long-term stability within the organization's industry.

BI technologies provide historical, current and predictive views of business operations. Common functions of business intelligence technologies are reporting, online analytical processing, analytics, data mining, process mining, complex event processing, business performance management, benchmarking, text mining, predictive analytics and prescriptive analytics.

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