Carolyn Depoto

Product, Operations, and Startups

Hire me

What I do

I build AI-powered financial products that deliver measurable customer value (savings, trust, retention) while driving real revenue and operational leverage.

My edge

I combine product strategy, AI execution, and operating rigor. I don’t just ship features. I scale systems that improve margins, retention, and customer outcomes at the same time.

Proven at scale

  • Led AI and product transformation at Billshark, launching 4 production AI initiatives tied directly to ARR and retention
  • Built AI agents + API integrations (ChatGPT) that increased production 30%, cut response time 50%, and reduced operational overhead
  • Drove 20% revenue growth, $1.3M in new income, and $5.3M in customer savings
  • Increased NPS to 88 and scaled B2B2C partnerships, including Mint (20M+ MAUs) and 3 of the top 10 U.S. banks

How I lead

  • Customer-first, outcome-driven
  • KPI-obsessed (ARR, retention, margin, NPS)
  • Comfortable owning ambiguity and regulated environments
  • Builder of high-performing, accountable teams

What I’m looking for next

A VP / Head of Product role where AI, trust, and financial decision-making are core to the mission, and where I can apply a proven playbook at larger scale.