Carmelia Sampson

Question: Car Insurance Cancellation Question?

My father's car insurance was canceled for non-payment. He pays for the insurance every six months. Apparently they stopped mailing him bills and sent a bill to his email account. It was an old out of date email account. The sent the notice of cancellation to this email account as well. Since, he no longer has that email account he didn't get either notifications. He has 3 cars under this policy and has been a customer for over 30 years. The insurance company told him that he would have to pay for the months (Aug - Dec) that he was not covered in order to reinstate the policy. This seems unfair to me. He wasn't covered during those months and they wouldn't have paid a claim so why does he need to pay for it? Anyone with any advice would be greatly appreciated.

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