CenterCityIDEAS! LLC

Customer Service Manager and eCommerce Operations in Mexico City, Mexico

CenterCityIDEAS! LLC

Customer Service Manager and eCommerce Operations in Mexico City, Mexico

In 2010, I founded Center City Ideas as a freelance marketing consulting company. As a virtual business, I was able to work from anywhere in the world, giving me the freedom to escape the traditional corporate cubicle and explore new opportunities. This was made possible by my ability to maintain my contracted positions remotely, using a tablet laptop and an oversized cellphone. With this flexibility, I was able to leave my home country and travel the world while seamlessly providing excellent services to my clients. I helped businesses save money and streamline day-to-day tasks by implementing effective procedures and automation. My strong problem-solving abilities and ability to think critically enabled me to identify areas for improvement and suggest solutions that would drive company success. Offered online project management of the following service areas:

+ CUSTOMER SUPPORT AGENT
+ CUSTOMER SUPPORT MANAGEMENT
+ BRAND ACTIVATION
+ WORDPRESS INSTALLATION
+ WOOCOMMERCE ADD-ON
+ ECOMMERCE OPERATIONS
+ FRAUD PREVENTION
+ REALTOR SERVICES