Charles Donald
London, UK
An accomplished business analyst with over 6 years IT solutions consulting experience in large scale & complex public & private sector IT programmes.
He started out on bid work & subsequently, as a BA, has worked with requirements & functional specifications across the full lifecycle on both agile & waterfall projects.
Most recently he has experience of MS Dynamics CRM (4 & 2011) & the integration of AX & SharePoint into such solutions.
He has a successful record in working successfully with blended on-shore & off-shore teams at all stages. He uses strong analytical, organisational & communication skills to achieve excellent customer relationships.
Being flexible & adaptable he's worked to broaden his understanding of the ‘organisation’ by getting involved in internal improvement programmes, such as implementing an org wide mentoring scheme, & he's managed groups of graduates, aiding in their learning & development.