Chetan Dedhia

CHETAN DEDHIA Mobile: 9167787801 E-Mail: [email protected]

Seeking assignments as Senior Business Analyst/ WMS Functional Consultant

An Overview

* Over 8+ of experience as a Business Analyst, consultant for Warehouse Management, Point of Sale that includes full life cycle experience from analysis and design to implementation.

* Implemented Infor WMS (Warehouse Management Solution) integrated with ERP. End to End Warehousing Processes including Receiving, Put away, Order Processing, Picking, Packing, Shipping, ASN, PO Management, Cross docking, SO Management, Wave management, Inventory Management, Yard Management, RF Technologies, Automation Technologies.

* Completed Infor 10 Work Space and Infor 10 SCE (WM9) certifications (Infor Partner Network On-line assessments)

* Completed JDA / RedPrairie Discrete WMS Training

* Implemented Point of Sale/CRM retail solution suite integrated with ERP

* Project Coordination in an Implementation/ Rollout project of Mobile Application integrated with Siebel CRM.

* Performed end to end business process and analysis while handling the AS IS process and TO BE process, creating process charts and document templates.

* Involved in Pre-Sales activities like RFP evaluation, Create compliance report based on fitment analysis, Prepare Proposals, Provide solution presentation to prospective clients

* Hands on experience in SQL Server, Oracle, Reporting tools like Crystal, Insight

* Overall 14+ years of rich and extensive IT experience.

* Excellent communication skills and customer relationship management.

Core Competencies

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* Coordinating various project related activities involving project planning, execution and management in tune with the core business objectives.

* Handling the design, development, troubleshooting and debugging of the software.

* Ensuring implementation and testing at client location.

* Providing post-implementation, application maintenance and enhancement support to the client with regard to the product/ software application.

* Setting up and maintaining process, documentation and quality standards for all phases of the SDLC.

* Enforcing strict compliance to the SLA terms negotiated with the client.

* Maintaining close coordination between Onsite and Offsite teams for ensuring seamless delivery of the project as per scheduled timelines.