Chris Grottenthaler

Chris Grottenthaler is a Customer Service Representative at Excelium Management in Fort Lauderdale, FL from 2015. She interacts with customers for providing and processing the information in response to inquiries, concerns and requests about any products and services.
Chris is responsible to resolve customer complaints by dealing with them via phone, email, or social media. She resolves the problems of a product or service with clarifying the complaint of any customer and also determining the cause of the problem. She selects and explains the best solution of any problem to solve that and expedite correction or adjustment.