I’ve led design and innovations teams at some of Australis’s most recognised brands including Australia’s largest energy company – Origin Energy – as well as ANZ Bank (one of the biggest banks in APAC) and News Corp (one of the largest media corps in the world). The latter reaching 1 in 4 Australians each month. Our work helped drive the products to the number 1 position in the following categories: News, Sport, Business, Weather, Gaming, Recipes, Fashion, Lifestyle and Health.

I feel really proud that collectively the products these teams worked on have reached more than two thirds of the Australian population.

As well as creating great teams and experiences I’ve presented at international conferences and have contributed to books including ‘UX Storytellers’, ‘Observing the User Experience’ and ‘Lean User Research’.

I’ve also designed nuclear power-plant interfaces, immersive augmented reality environments, seismic simulators, AI agent systems and virtual worlds such as Second Life.

My work has won and been nominated for several national awards and I’ve judged on international design competitions. I am also a member of key industry advisory boards (ad:tech, AIMIA CX founding member etc).

From an academic perspective, I have a PhD in HCD/HCI and have led research at University College London, XeroxParc (Cambridge) and Loughborough University. All three of these institutions were deemed ‘World Class’ for HCI by the ‘International Computer Science Review’ and both the universities are in the top 10 in the UK with UCL being rated 4th in the world.

I’m one of the most endorsed UX leaders on LinkedIn (192).