Christine Townsend

• Founder PIO Toolkit
• Contributor Policing Insight, North America and the Caribbean
• SME on Communication Strategy to the DoJ
• Press and Media Relations lead/advisor to the International Association of Women Police
• Co-author of Strategic Communications for Law Enforcement Executives from the COPS Office
• Author of ‘The Frontline Communicator: A Comprehensive Handbook for Public Information Officers’

Christine has over twenty years experience in crisis and emergency communication and has trained emergency services and government agencies across the world in how to engage with the public through digital channels.

With previous experience as a national newspaper journalist and as a decorated operational police officer, Christine has worked to bridge the gap between public and police through better communication. In the UK she worked with the Ministry of Justice, Home Office and Cabinet Office to handle both national and international criminal justice issues.

As Director of Communications for the City of London Police she managed such issues as the G20 riots, international financial scandals, the London 2012 Olympics, the Queen's Diamond Jubilee, and the funeral of British Prime Minister Margaret Thatcher.

More recently, Christine has worked with police departments and government agencies in the USA and Middle East on communication strategy and training.