Christoph Keutgen

CRM Vision & Strategy Analysis
Business Process Analysis
Functional Requirements or Gap Analysis
Functional Design
Project Management
Consultancy for Microsoft Dynamics CRM 2011, 4.0, 3.0.

Certified Microsoft CRM Specialist
Microsoft Surestep Certified Project Manager
BPMN 2.0.

More than 60 CRM National and International Projects in various sectors with a special focus on Financial Services.

Speaks fluently German, French, Dutch and English.

Financial Expertise :

-Banking : Retail, Private Banking, Anti Money Laundering, Compliance Rules, Legal & Operational Reporting, Credit, ...
-Insurance : Life, Property and Casualty insurance, Brokerage, ...