Cindy Kelley

Phoenix, Arizona

Cindy S. Kelley

Born in Enid, Oklahoma and raised in Phoenix, Arizona.

*Currently attending Penn Foster Online Education and working on completing my B. S. in Business Management, plan on continuing my education in the sports field.
*Plan on continuing my education in the sports field.
* Completed my Sports PR & Journalism Course and received a Certificate from Sports Management Worldwide.
*Currently, I’m the Membership Enhancement Coordinator for the Arizona District for the Gold Wing Road Riders Association.
*I handle New Members, Expiring Memberships and Expired Memberships.

My favorite sport is Hockey.

Corporate Job Bank (Temporary Agency), Tempe, Arizona June 2010-December 2011
State of Arizona, Employment & Population Statistics-
Research /Data Collection Specialist
*Made outbound calls to companies and via e-mail to collect wages, job titles and number of employees. Conduct searches on the internet to locate current information about the companies.
* Skills in MS Office including Excel.
* Excellent oral and written communication skills.
* Work in support roles requiring problem solving and communication of solutions
* Meet tight deliverable deadlines and communicates effectively both orally and in writing.
* Handled a large volume of calls from employers and addressed their questions and concerns.
*Able to train others and to work both independently and in small groups.

Arizona State University-March 31, 2010 to May 31, 2010
Research Assistant-Tobacco Project
*Made outbound calls to companies to inquire about sale of tobacco products. Conducted
searches on the internet to locate current information about the companies.
Completed a comprehensive sales training program delivered by executives from Game Face, Inc, co-hosted by the St. Louis Cardinals, including:
* Twenty-four classroom hours in the Game Face Sales Training Camp
*Career insights from St. Louis area sports executives
*Customer Service Training-May 2008

* Vital Registrar for six years for Maricopa County in Phoenix, AZ.
* Worked with customers in the Birth and Death Certificates areas,

* Technician II for the State of Arizona for four years. -
*Answered 10- Line telephone and assisted customers with their questions
*Interviewed clients, researched additional