Alexander Matsukatov

Repair and service (maintenance) of large appliances: refrigerators, wine refrigerators, ice makers, washers, dryers, dishwashers, gas stoves/oven/oven ovens. Commercial refrigerators, ice makers, dishwashers. Ventilation, air conditioning and heating (HVAC) systems. Commercial refrigeration systems.

- the strongest licensed technicians in New York, in love with their work, constantly pumping their skills and experience, which is confirmed by numerous testimonials from customers;
- technician's departure on the day of request or the next day at the most, thorough diagnosis of the breakdown, and as a result, quality and timely repair immediately on site or after ordering the necessary parts from suppliers;
- neat appearance of technicians, for which we are praised and paid attention to. When entering a customer's home, we wear shoe protection and all technicians have masks;
- care about the client's house as if it were our own: we make sure that during the repair we do not scratch the floor, walls, do not damage anything (this is important! against the background of technicians of other companies);
- manager's response to incoming requests, letters, messages, calls - we are loved for our speed and attention to detail. Booking with us is pleasant and fast. The whole process from sending the request (lead) by the client to the final repair is carefully controlled by the manager. We are always in touch and respond to clients even after hours (sms, emails) and on Sunday.

- we are praised for the adequate cost of repairs;
- we install only original spare parts from official manufacturers during repairs, because we give a warranty for our repairs;
- we are praised and appreciated for our honesty, we do not cheat our customers out of expensive and unnecessary repairs and we are proud of it;
- despite the expertise and experience of our technicians, we do not overcharge for our services;
- we lead the client until the breakdown of their appliances is repaired, even if we have to return 3-5-10 times for free, we are not afraid to take on complex cases that no one else in New York takes on. Including on such jobs we learn and gain invaluable experience. Even if we do not manage to fix something, and such cases can be counted on the fingers of one hand, we still do not remain at a disadvantage, because we gain invaluable experience.