Claudio Barbosa

Self motivated, team-worker, responsible, analytic and creative. Experienced in assisting all technical selling process for large company's Call Center/ Contact Center solutions to prospects and current customer. Sales focus on Call Center/ Contact Center / IVR verticals for telco and financial institutions. Proficient Web and IVR developer (Genesys Talker V – Java e Genesys Voice Platform – VoiceXML) Masterful in public & group speaking, IT Training & staff development, proven written & verbal skills which include pre & post design presentations and documentation.