C Level Executives

ECPA's annual C-Suite Symposium presents the only opportunity within Christian publishing where C-level executives—from large to small houses—can engage at a meaningful level with expert information and trends relevant to their unique roles in leading the industry. In this way, the number of positions and the kinds of titles within the C-level vary from one company to another and are responsible for strategic planning, employee empowerment, a motivation for the employees, and they have more power in dealing with any decision-making process.

Past experience made clear the value of large, complex programs and she wanted to share this with her leads and her constituents: large, complex programs often highlight organizational capability and leadership issues.” While the focus on capabilities was immediately obvious, the leadership dimension was less clear.

For example, L'Oréal Group has reimagined its performance management systems to emphasize the importance of teamwork, adopting a new credo: The team is the new hero.” 10 Our own survey shows that CxOs with experience in a greater number of functions prior to reaching their current level are more likely to indicate that their organization's C-suite regularly collaborates.

The focus is also on customer centricity — with demand for complaint management, customer satisfaction and customer relations skills, as well as sales skills and sales leadership These skills all reflect the need for the entire C-suite to really understand how to acquire, retain and sell to customers effectively.