Catherine Murphy

Catherine Murphy ● Campbell, CA • 408.386.8253
[email protected] ● http://www.linkedin.com/in/catherinemmurphy/

ADMINISTRATIVE SUPPORT PROFESSIONAL
EXECUTIVE SUPPORT | INFORMATION TECHNOLOGY | CUSTOMER SUPPORT

If I don't have the skill, I have the will!

Motivated, dependable, self-starter, highly skilled, proactive and detail-oriented with extensive expertise in:

MS Outlook / IBM Lotus Notes
MS Office Suite 
MS SharePoint Certifications
Customer Service
Travel Planning
Meeting & Event Coordination
Expense Reporting & Reconciliation
File Management
End User Training / Support
Business Writing / Document Creation
Project Coordination
IT SOX Administration

KEY ACCOMPLISHMENTS AND HIGHLIGHTS

Instrumental in integrating new Raytheon technologies company-wide , which constituted on-boarding of existing employees plus new hires.
 MS SharePoint Certified; Front-end support to end users, which included 8 satellite offices nationwide.
 Established MS SharePoint Sarbanes Oxley (SOX) site for collection and storage of company Internal Controls and ongoing reports/data consolidation enabling access to external auditors thus saving company time and expense of hosting audit teams on-site.
 Developed and implemented customer satisfaction process using MS SharePoint to accurately gauge
IT department performance company-wide, which increased end user and customer satisfaction by 90%.