Compass Recovery Group

A full-service receivables and collections management firm, the Compass Recovery Group employs collections techniques that range from early phone contact to securing debtor promises of payment, as well as concrete money sources and payment methods. To locate debtors who have gone missing, it employs a skip-tracing methodology that focuses on the highly efficient prioritizing of sources. The Compass Recovery Group’s two principals draw upon more than 20 years of industry experience.

Every new staff member must complete a comprehensive 40-hour training course and a 90-day company mentorship under the guidance of a senior collection partner. The agency’s compliance team provides regular training and oversight to conduct due diligence on all relevant regulatory matters. It’s compliance and auditing department ensures full client account integrity.

Compass’ dedication to its employees and clients is reflected in a larger dedication to the public at large. It currently supports the Alzheimer's Association and Saint Jude Children's Research Hospital.