Concha Lagrand - Aumesquet

I am a generalist who is passionate about the client and client satisfaction. I get energy from clients who turn into fans. (A fan is someone who is not only consuming your products or services but someone who also promote your brand, company or organization without you asking for it)

People characterize me as a team player, customer-driven, analytical, enthusiastic, energetic and entrepreneurial with a strong organizational sense. I keep developing to get the maximum out of myself.

I enjoy working in a entrepreneurial, customer-oriented environment.

My career is characterized by a strong focus on customers and data analysis.

During my career I have worked for different corporations, fulfilling different positions.

I know how corporate environments work and which challenge they face in terms of costumer satisfaction/ client process improvement.

When can I be helpful?

- As the Linking pin between different business units and the client

- As someone who enjoys motivating people

- When client process changes have to be made

- When Customer satisfaction improvements have to be done

- Organizing, facilitating and supporting management activities.

- Researching

“The only way to do great work is to love what you do.” – Steve Jobs