Connie Hargrave

I recently decided to seek new career opportunities with work-Life Balance, stability and career growth vs. Seasonal Contracts. Dedicated and proven collector who has more than 27 years of experience as Collector, I’m ready for a new challenge in any Collection Team Lead opportunities with work life balance and stability, room for advance for my family. I have always demonstrated high integrity of professionalism and passionate for peoples training and development. An innovative collector who has not only contributed to various company year after year with successful results, but also been selected time and time again to help the growth of the entire organization through multiple avenues. Consistently known as a top collector who has helped countless people not only become successful in their role as collectors but prepare them for future roles in collections which they were able to contribute to the company as well.

I’m a very passionate leader with excellent in collection & excellent customer service skills, always looking ways to increase my leadership skills with building leadership relations and people development. I’m always looking for ways to increase my collection skills with building customer relations with our consumers. I’m extremely motivated, organized and disciplined – you have to be when working with consumers for retail storefronts across 15 states. I have fostered a positive collection skills to excel and I have been recognized for my achievements.

* Initial member of • NACCC (National Association of Certified Credit Counselors) Debt Settlement Specialist Certification for more than 7 years * Collection team leader training for corporate teams dedicated to advanced collection process that helped developed new concept on how to deal with consumers from using customer insights to create collection strategies * Selected to represent entire territory as part of a retail collector forum that not only received high level consumer development, but worked on issues affecting the company and became leader of team within the group * I was selected to help grow concept of focusing on strengths every day at work * Helped write collection strategic playbook for AR department that was used for training and deployment .

Please feel free to reach out at 614-500-0749 if you have any questions. Thank you in advance.