Credit Management

Assisting many areas of the midwestern United States with debt collection, Credit Management leads the industry in performance. In business for more than 50 years, the agency recovers almost half of its clients’ losses, results that are double the national standard. With a staff of 170, Credit Management works with more than 1,800 clients and specializes in serving as the debt collector for many hospitals. The agency maintains the principles of quality service and positive results as its driving forces.

In an industry in which creditor clients typically undergo high stress from worrying about their money, Credit Management’s mission is to provide high-quality, caring customer service and to help reduce the stress. Credit Management's Sales Reps personally visit clients monthly to review the latest collections activity. They give the client a detailed report that breaks down the amount of debt Credit Management has recovered to date and projects how much more the company anticipates receiving in the near future. The report charts these items month by month to allow companies to track progress easily. Credit Management continuously educates its team members on the latest changes in laws, regulations, and policies so they remain up to date, professional, productive, and legally compliant.

Serving many businesses, Credit Management yields some of the highest results in the nation. Clients range from auto body shops to banks. In particular, Credit Management provides service for numerous medical businesses, including hospitals, clinics, chiropractors, and dentists. Each industry's average recovery rate differs, yet overall, Credit Management’s results average nearly 40 percent, twice the national average of 19 percent. Results for some industries have run notably higher. For example, the company’s average rate of recovery for its dental clients stands around 70 percent.