Crystal Hester

Crystal Hester

Digital Accessibility Strategist | Author | Speaker | Consultant

Transforming Accessibility from Compliance into Institutional Excellence.

I’m Crystal Hester, a Digital Accessibility Strategist specializing in helping higher education institutions and public entities build sustainable approaches to digital accessibility.

With an engineering background and years of hands-on experience leading accessibility initiatives in higher education, I translate complex requirements like ADA Title II, Section 508, and WCAG into practical strategies leaders and organizations can put into action.

My work goes beyond fixing inaccessible content.

I focus on the systems that make accessibility sustainable—leadership, governance, procurement, technology, training, accountability, and organizational culture.

HOW I WORK WITH ORGANIZATIONS

Accessibility Readiness & Strategy
Identify accessibility gaps, organizational risk, and priorities, then develop a practical roadmap for moving forward.

Accessibility Framework & Governance
Build sustainable accessibility practices across leadership, technology, procurement, communications, academics, and organizational operations.

Executive Strategy Sessions
Focused conversations that help leadership understand where the organization stands, where exposure may exist, and what actions should come next.

Digital Accessibility Training
Practical training for leadership, faculty, staff, content creators, procurement teams, and other stakeholders.

Mobile App Accessibility
Accessibility reviews and strategy for internally developed and third-party mobile applications.

Speaking & Workshops
Engaging presentations on digital accessibility, leadership, technology, AI, alternative formats, procurement, and building sustainable accessibility cultures.

START HERE

Is your organization ready for digital accessibility?

Take my complimentary A11Y Readiness Assessment to identify strengths, gaps, and areas that may deserve a closer look.

👉 A11Y Readiness Assessment:
https://a11y-readiness.lovable.app

THE ACCESSIBILITY ADVANTAGE

I’m also the author of The Accessibility Advantage: 7 Leadership Principles for Building Digital Experiences That Work for Everyone.

My philosophy is simple:

Accessibility is for everyone.

Compliance is the floor.

The real opportunity is creating digital experiences and organizational systems that work better for everyone.

If your organization is preparing for ADA Title II, strengthening an existing accessibility program, or simply asking, “Where do we start?”—let’s connect.