Dataxdev Dataxdev
Web Developer and Software Engineer in Poland
For the IT services market, the last two years can be called “turbulent”. The point is not only in the pandemic, but also in new trends in the development of the world economy, changes in business behavior, revision of strategic directions in conditions of restrictions, and a decrease in consumer activity. A certain amount of instability has led to the fact that many companies decided to accelerate the process of digital business transformation. Experts from IBS Advanced Outsourcing talk about the state of the IT outsourcing market and its prospects.
Many changes in the global IT market are, indeed, associated with the socio-economic consequences of the pandemic that broke out in 2020. Companies were forced to solve completely new problems for themselves, for which they were not ready. Among the most acute ones are the preservation of the business and the retention of positions along with the introduction of lockdowns and the urgent transfer of employees to a remote mode of work. A number of organizations had to cut costs, suspend projects, freeze work on some developments and postpone the release of some products in order to conserve and save resources. But there were also those who saw new ways of development in the situation and decided to redirect existing resources to accelerate the process of digital transformation of their business. These circumstances affected the IT services market and, in particular, the IT outsourcing segment. According to the results of two years of "turbulence", the demand for IT outsourcing did not fall, but increased and underwent significant changes.
The development of services that contribute to the growth of client businesses is called the leading factor in the demand for IT outsourcing. For example, there are three groups of services most popular in 2020: solutions and services in the field of legally significant electronic document management, the formation of IT teams and specialized technology platforms that provide massive remote work of employees within the corporate environment.
For more information on IT outsourcing trends, read https://www.dataxdev.com/blog/it-outsourcing-trends-and-it-outsourcing-statistics-in-2021/