Fe Dayannara Jose Lao

About Me

I'm Fe Dayannara Jose Lao, an Operations & Logistics Professional with 8 years of experience supporting port operations, cargo processing, billing assessment, shipping documentation verification, and Oracle-based transaction management within the Philippine Ports Authority.

My experience includes processing high-volume vessel and cargo transactions, validating Bills of Lading and supporting documents, ensuring documentation compliance, maintaining accurate operational records, and supporting efficient logistics workflows. I thrive in fast-paced environments where accuracy, problem-solving, and operational excellence are essential.

I am recognized as a trusted team member who assists colleagues, develops process guides, and supports knowledge sharing for complex operational scenarios.

Skills & Expertise

✔ Logistics Operations
✔ Port & Cargo Management
✔ Shipping Documentation Verification
✔ Bill of Lading Validation
✔ Oracle ERP Systems
✔ Microsoft Excel & Data Analysis
✔ Operational Reporting
✔ Billing & Assessment Operations
✔ Documentation Compliance
✔ Customer Coordination
✔ Process Documentation
✔ Cross-Functional Collaboration

Professional Experience

Philippine Ports Authority – Data Encoder II

Cagayan de Oro City | 2023 – Present

• Process and validate approximately 200–300 vessel and cargo-related transactions daily.

• Review Bills of Lading, cargo manifests, and supporting documents for completeness and accuracy.

• Coordinate with customers to resolve documentation discrepancies and incomplete submissions.

• Prepare billing computation sheets and operational reports.

• Maintain Oracle-based transaction records and databases.

• Train new employees and develop process guides for complex operational scenarios.

LSERV Corporation (Assigned to Philippine Ports Authority) – Data Encoder I

Cagayan de Oro City | 2019 – 2023

• Supported Assessment, Billing, and Collection Unit operations.

• Processed vessel and cargo transactions while maintaining data accuracy and compliance.

• Prepared billing computation sheets and port dues assessments.

• Managed Oracle-based cargo, vessel, and financial records.

• Assisted customers with documentation requirements and transaction inquiries.

Beyond Work

Outside of my professional career, I enjoy:

🐱 Cats
🎨 Painting & Digital Art
📷 Photography
🍜 Exploring Food & Culture
🎮 Strategy & Story-Driven Games

Why Work With Me?

✅ 8 years of operations and logistics experience

✅ High-volume transaction processing expertise

✅ Oracle ERP and Microsoft Excel proficiency

✅ Strong documentation compliance and quality control skills

✅ Reliable, detail-oriented, and adaptable professional

✅ Experienced in training and supporting team members

Looking Ahead

I am actively exploring opportunities in Operations, Logistics, Fulfillment, Supply Chain, ERP Support, and Remote Operations roles where I can contribute my experience, operational mindset, and commitment to continuous improvement.