Dennis de Bruin

Working in the contact center industry since 1994• Experience: Team Management, Operations Management, Coaching, Business Development Management, Project Management, Account Management• Workforce Management: Planning, Scheduling, Forecasting, Traffic Management. Verint, TotalView (IEX/NICE), InVision, Genesys• Specialties: ambitious, energetic, result-oriented, networking and a teamplayer. Involved, open and honest, loyal, passionate and persistent• Professional soccerplayer: Sparta Rotterdam 1992-1996, SC Telstar 1996-1998• Soccer trainer (UEFA C level): vv Nieuwerkerk 2007-present• I love my wife, my boys, lots of music and holidays•