Dennis Chow

product management and Father in Toronto, Ontario, Canada

Core Values:
-Passionate about what I do
-Always challenging the status quo
-Selling a vision, not just a story
-Love to inspire peers/colleagues

Product management professional who enjoys guiding teams towards building exceptional products and services in the technology space. I enjoy coaching product managers to plan, build, launch and manage better products. I also enjoy rolling up my sleeves and getting my hands dirty every now and then.

I've spent most of my time in the mobile telecom space. I leveraged that to move into the retail space to try and solve the "show- rooming" phenomenon that was troubling a major retailer in Canada - this exposed me to the world of omni-channel retailing and mobile payments. From there, I moved on to run a product team for one of North America's largest ISOs in the merchant acquiring space.

In addition to my product management passions, I also serve on the National Board of Directors of the Canadian Red Cross. The humanitarian work that the Canadian Red Cross does in Canada and around the world is second to none, and I am honoured and privilieged to have a part to play in shaping its strategic direction.

I'm interested in applying my leadership and product skills to cultivate a next generation of product managers in the tech space.

Relevant Skills and Interests:

Product Management, Product Marketing, Product Development, Project Management, Product Strategy, P&L Management, Team Leadership, Coaching/Mentoring, People Development, Pricing, Buy/Build/Partner Decisions, Product Profitability, Innovation, Positioning, Wireless, Mobile, Telecom, Payments, Retail, Merchant Acquiring, Credit Card Processing, Omni-Channel Development, Vendor Management, Partner Management, Market Problems, Win-Loss Analysis, Distinctive Competence, Competitive Landscape, Technology Assessment, Market Definition, Distribution Strategy, Product Portfolio, Product Roadmaps, Business Plan, Business Cases, Financial Modelling, Customer Acquisition, Customer Retention, Program Effectiveness, Launch Plans, Thought Leadership, Buying Process, Buyer Personas, User Personas, Requirements, Use Scenarios, Status Dashboards, Marketing Plans, Channel Training, Presentations & Demos, Sales Process, Collateral, Sales Tools, Client Calls

  • Work
    • Pivotal Payments
  • Education
    • University of Toronto - Bachelor's of Arts - Economics and Philosophy