Dheeraj M G

I was handling a team of claim managers for a well known UK Insurance client in Accenture. I was successful in transition of 18+ work types from onshore to offshore team. Previously i have worked as subject matter expert forcustomer complaints department. I have experience of handling voice (outbond & inbond), semi voice and non voice process across different domains. I have an overall experience of 12+ years in various industries.