Hector Diaz

Highly accomplished, dynamic, and diligent professional, powered with 15 years of experience in cloud network administration and cloud system maintenance. Exhibit proven success in executing advanced engineering of systems technology, combined with technical acumen in coordinating with diverse database administrators and applications developers. Stay abreast with the latest in information technology, medical technology, and innovations. Adept at motivating individuals and team members to achieve personal and corporate goals. Energetic and efficient in working within fast-paced and high-pressure environments while ensuring bottom-line success and meeting timelines.

Core Competencies:

• Cloud Network/System Design, Implementation, and Support
• Problem Resolution and Troubleshooting
• Hardware and Software Upgrades
• Comprehensive Documentation
• Customer-Focused Service and Negotiation Skills
• Tactical Planning and Execution
• Full Cycle Project Management
• Training and Go-Live Support
• Workflow and Operations Management
• Interdepartmental Coordination

Certifications

A+ / Net +

BPOS

Office 365

MCITP Enterprise Exchange Server 2003,2007,2010,2013

MCTS Desktop Customer Service

MCP Professional Windows Engineer

Linux

Cisco