Digital Fixed Ops

Colorado Springs, CO.

3GEngagement is the leader in digital fixed ops, driving traffic and generating leads for dealerships all over the country.

In a recent study, JD Power found that a customer who sets an appointment for service through an online form spends more money, per year, than a customer who simply walks into the service department or calls in on the phone.

Most dealership websites are dedicating only 5-10% of their online real-estate to digital fixed-ops when 40% of automotive searches are fixed-ops related. At 3GEngagement we know what your customers are looking for online and will ensure that your dealership is there when they are.

In another study done by JD Power, it was found that a customer who schedules through the internet is considerably more satisfied than a customer who sets one over the phone or just walks into the service bay. This goes a long way to creating word-of-mouth and influencing customer loyalty. Just another way that 3GEngagement can help your dealership harness the true power of digital fixed-ops.