Dinesh SanthaKumar
Toronto, Canada
• Customized and developed OSS/BSS solution, for a telecommunication company.
• Developed and documented proper troubleshoot steps for voice and data services, which directly improved revenue of the company.
• Achieved 40% cost reduction by migrating the voice platform from traditional to IP based
• Proven results with leadership skills & experience in multiple projects
• Province level Team Management (Ontario)
• A positive outgoing, confident, ambitious and team-result oriented person
• Developed and customized many CMS, E- Commerce websites using PHP, MYSQL, Javascript and HTML.
• Reviewed telecom and ISP billing and provided cost saving analysis.