Key Account Management:
• Strong experience on client interaction and account mapping
• Managing & Maintaining direct communication with client
• Preparing of requisition gathering template and sending it to corresponding sourcing lead to initiate the sourcing
• Establish customer needs and adhere to their SLA’s.
• Strong understanding and appreciation of a diverse work environment
• Establish customer needs, hiring cycles and Customer Relationship
• Possessing a Strong Knowledge on process mapping & process documentation to manage client delivery
Team Management and Vendor Management:
• Responsible to conduct necessary training to juniors in the team to meet delivery
• Ensuring that recruiters deliver as per needs and achieve targets beyond expectations
• Working as a teams to ensure SLA’s met as per client expectations
• Working closely with Multiple Vendors to deliver within stipulate time
Project / RPO Based Hiring
• Experience in handling exclusive project based hiring
• Experience in Regular and Contract Hiring
• Identify project based hiring needs of clients and meet the SLA’s as agreed upon
• Work with the delivery teams to meet the hiring timelines as defined
Recruitment (Contractual / Permanent & Niche Skill) End to end Recruitment
• Staffing and recruitment - Expertise in the areas of Sourcing, Screening, Scheduling
• Lateral Hiring and Fresher Hiring
• Salary Negotiations
• Fitment, Offer Release
Operations/ Employee Management:
• Having Sound Knowledge on Reports, extensive usage of MS Office applications
• Responsible for preparation & managing Daily / Weekly and Monthly reports to support Top Management
• Responsible for update the necessary tracker/Excel Dashboards to record the quality of client deliverable
• Responsible for On-boarding and Documentation of new joinee
• Responsible for Relocation Management of outstation candidate
• Induction Programs to new hires and Employee Engagement
• Responsible for exit formalities and FnF