DirkJan Dokman
Entrepreneur in Nederland
Dirk Jan is a serial entrepreneur with a career-long commitment to customer engagement excellence and a passion for technological innovation with a human touch.
With Jaap van Gent and Jeroen Brouwers he founded SelfService Company (later rebranded to CX Company) in 2004, fired by a conviction that digital channels, AI and automation would transform the way customers and companies interact. They went on to found WebCare Company with Ludo Raedts in 2010, anticipating the rise of social media as a mainstream customer engagement channel.
In 2016 Webcare Company was sold to Riff
In 2020 CX Company was sold to CM.com.
Currently, DJ is now an active seed investor in SaaS and Healthtech.
DJ is married with the love of his life Kim and they are very lucky with their son Fynn. Enjoying cycling, fitness, art, literature and listening to classical and alternative music.