Successful record in helping companies transform their sales/marketing/service performance by employing CRM approach. Apply in-depth experience that was gained in big-scale projects to help organizations accelerate growth through customer focused initiatives.

Responsible for Business Development @ BPMonline - a global company that provides customers with the first-class solutions for customer relations management (CRM) and business process automation (BPM).

Company's web-site: www.bpmonline.com
Personal blog: www.crmbpminsights.blog.com

Specialties: Customer Relationship Management, Business Processes Management, Sales Performance Improvement, Sales Force Automation, Customer Experience and Customer Engagement, Marketing Automation, Service Management