Om Sharma

I expertise in designing & implementing Quality Management framework across industries. Wide exposure in Quality Standards, Process Excellence, Cost Optimization, Performance Management, Operational Efficiency, Business Strategy, ISO, COPC, CMMI, PCMM, SA-8000, Transaction Monitoring and Training.in different roles.

My deployments have been into different industries like Healthcare, Telecom, Airlines, Software development, Technical Support Services, Energy n Utility in KPO/BPO/IT space.

I am currently taking care of Business Excellence function taking care of WFM, Training, Quality, PEX, MIs and CSAT @ GeBBS Healthcare Solutions. Prior to joining GeBBS, I was serving Wipro as Global Quality Leader, some previous assignments were in VFS Global (largest Visa facilitation company) as Senior Vice President – Quality & Transformation, and at leadership roles at WNS Global Services & GTL Limited.

I am a Certified Lean Six Sigma Master Black Belt, Black Belt, Certified on COPC, ISO 9001, 14001, holds a Master's Degree in Total Quality & Business Management and a Bachelor's Degree in Computer Science. Currently he is also a research scholar in Entrepreneurship & Organizational Success.

On the advisory council of World Quality Congress, Advisory Board of Guranga Infotech Pvt Ltd , One of the Panel of Assessor for few National and International award secretariats.

Some of the national and international recognitions conferred are

“Top 50 Most Impactful Quality Professional of India in 2014”,

“Quality Leader of the year”, “Six Sigma Champion of the year 2015”,

“Dubai Quality Appreciation Award” etc..

Do Visit My Blogs on www.qualityacademy.info OR www.omsharma.com