Dustyn Baulkham
Kelowna, BC
Dustyn is a proud UBCO Management alumni who left a successful banking career to pursue his ideal of the perfect business experience. He believes that the notion of “customer service” is out-dated, and that each business interaction should elicit a memorable and positive experience translated as a feeling.
He is passionate about equality and human rights, and is extremely involved with his community. He is a fantastic leader and relationship builder who demands transparency in all dealings. He is enormously interested in nutrition and the health of mind, body and soul. Above all, Dustyn is about fun. He believes that the world is a better place with laughter and that people learn more and connect more readily with each other more readily when they are enjoying themselves.
Boasting an extensive network of colleagues and friends worldwide, his aspiration has earned him a wide range of experience in both businesses and nonprofit organizations. After spending years working in customer service and sales at BMO, and as a Recruiter, Manager of Customer Service and Team Manager at TD Bank Group he was more recently hired on to support the Central Okanagan Economic Development Commission on Workforce Development where he will be focusing on addressing the gaps identified in the “Growing in the Okanagan - 2020 Labour Market Outlook” report.
Part of his drive stems from a humble belief of inclusivity. Dustyn believes that everyone is unique and that what is unique is beautiful. As a direct reflection of his caring and honest mentality, he has spent countless hours on nonprofit boards and organizations committees such as Fierte Canada Pride, Canadian Association of Business Schools Annual Roundtable Conference, Okanagan Pride and many others.
He enjoys working with organizations that are committed to improving their overall experience with their customers, clients, members and employees alike. He applies a unique, straightforward approach to a common business problem, that of lasting, impressionable relationships.
“People will forget what you said, they will forget what you did, but they will never forget how you made them feel.” ~ Maya Angelou