Ed Stanford Jr

North Carolina, US

  • 15+ years of Call Center/Service Desk experience
  • Crystal Reports expert
  • BMC Remedy expert in Incident Management
  • Quality Management
  • Knowledge Management
  • Impact 360 Suite (QM and WFM) administrator
  • Nortel Symposium administrator
  • Unix shell scripting and AIX administrator
  • Linux server administration
  • Adobe Photoshop
  • VM administration (VMWare, VirtualBox, Parallels)
  • Work
    • Retail, IT
  • Education
    • Temple University, Philadelphia, PA