AYOUB ED-DAKKAOUI

Skilled & Certified IT Field Engineer and Datacenter Technical Support with good experience in support, installation, configuration, troubleshooting of various IT and Networking technologies, including routing protocols. Switching technologies, also in charge of technical support to users and providing solutions to various problems.

Technical Skills

• Routing/Switching Technologies –Cisco Routers, Cisco Catalyst, Ethernet, TCP/IP, UDP, ARP, IPv4 et IPv6, RIPv2, OSPF, EIGRP, LAN, WAN, MAN, WLAN, DHCP, DNS, NAT/PAT, ACCESS LIST, Frame Relay, PPP (PAP/CHAP), HDLC, VPN GRE, HSRP, VRRP, GLBP, VLAN, DTP, VTP, STP, BPDU, CDP, INTER-VLAN, Ether-Channel, PORT TRUNKING, HTTP, HTTPS, SMTP, NTP, Syslog, SNMP, Cisco IOS, Password Recovery.
• Server/Desktop Technologies –Windows Server 2016 - 2019, Exchange Server 2016 - 2019, Office 2003 - 2019, 365, Microsoft Windows XP - 11, VMware ESXi, Proxmox VE, Citrix HyperVisor (XenServer), Microsoft Hyper-V, Racking, Cabling, Printing.
• Security/Firewalls Technologies –Firewall, AAA, Authentification Server (Radius, TACACS+), SSH, Port Security, Web Filtering, Antivirus.
• Wireless/Voice Technologies –IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, Voice Over Internet Protocol (VoIP), Quality of Service (QoS), PoE.
• Monitoring/Data Center Technologies –DNS, DHCP, FTP, NFS, HTTP(S), SMTP, RDP, Active Directory, GPO, MS Exchange, GLPI, ERP Dolibarr, cPanel/phpmyadmin.