Eileen Sylvia (IBM) Eileen Sylvia USA


Eileen Sylvia belongs to NY, USA. She is a promising lady. She is known for her intelligence and exceptional leadership qualities. Eileen Sylvia is counted among the most successful professionals in the related industry. At present, Eileen Sylvia is working as a Production DB2 DBA (Mainframe and Distributed) First Line Manager at IBM, USA. As a manager, Eileen Sylvia has to manage a team of 32 production DB2 DBAs. She leads the Database Operations team there. Eileen Sylvia started her career in 1977 with an aim to explore her skills and talents. She started her career as an Administrative Assistant where she was liable to provide administrative support to professional college recruiters in Human Resources. After this designation, she worked as a Programming Specialist where she was responsible for providing support to Level 3 programmers performing compiles and edits for programming modules and macros. In 1987, she held the designation of Associate Systems and Procedures Analyst and worked till 1989. There, she was responsible for conversion from PDT (PTF Definition Tool) to SPA (Service Process Architecture) as the strategic service tool. From 1989 to October 1994, Eileen Sylvia worked as Service Planning Representative. Eileen Sylvia held the designation of I/T Support Specialist / Customer Relationship Manager - Customer Service Center. Eileen Sylvia worked as a team leader of Customer Service Center from October 1997 to October 1999. From October 1999 to May 2001, Eileen Sylvia worked as a Manager of Customer Service Center. From May 2001 to December 2004, Eileen Sylvia worked as a Service Delivery Manager / Team Lead. Eileen Sylvia worked as a Manager, Global Service Operations and Service Delivery Management from December 2004 to January 2009. Eileen Sylvia worked as a GEM (Global Delivery Framework Enablement Manager) from January 2009 to August 2010. Eileen Sylvia was appointed as a Production DB2 DBA (Mainframe and Distributed) First Line Manager in August 2010.
Eileen Sylvia has received many appreciation letters and awards for her outstanding performances. She has a strong and successful professional background with more than 30 years of experience.

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