Elizabeth Yang
Strategist and Consultant in Boston, Massachusetts
I help companies and start ups anticipate their next move in business value faster.
I've spent years in Value Creation and Customer Experience Management (CXM). My supercharged expertise ranges from Product to Technologies to UX and Customer Service design and Recruitment Process Outsourcing (RPO).
Bettering the world with value that differentiates is why I do what I do. I bring a versatile concoction of experience to create value in products, services, or business models by tapping into my health care, education, staffing, and retail background.
I obsess over tech + design + well-being + high performance. That proven sweet spot can be found in the top Fortune 500 companies and the starts up I've helped.
I often push my game so I can continue to help my audience add value that matters. Right now I'm pursuing my Tiny Habits Coaching Certification, worked grounded by Stanford's Dr. BJ Fogg who's well-known Behavioral Design research is often used in innovation and behavioral change.
On a personal note, I read everyday and enjoy disrupting routine with randomness - random acts of kindness and hearty laughs are my favorites.
I'd love to help any way I can even if it's just to run through an idea or review a book (I have my PhD program to thank for that one).