Elmer Duncan

I work as Operations Manager. I am in a senior role which involves overseeing the production of goods and/or provision of services. It's my job to make sure an organisation is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients. I have a broad role, and the specific responsibilities will vary between different companies, but generally it includes monitoring and analysing the current system of production or provision to check it’s effective, and working out a strategy for improving if necessary.