Laurie Dufays-Riedel

Deputy Director at the European and World Savings-Banks Institute (WSBI), which is a worldwide retail banking association grouping 103 banks in 89 countries. Throughout my career, I have been exposed to banking businesses, either working directly in corporate credit department and as branch manager, for banks in Argentina and Belgium or through the recruitment of high level bank managers at Spencer Stuart Executive Search. Between 1990 and 1995 I worked in a European outplacement company - PCM Europe - as consultant in career development. In 1995, I started working for the WSBI where I have occupied different positions in relation with lobbying, training and business cooperation. I have developed, in particular, a range of training programmes and international events for the savings banks in Africa, Asia, Europe and Latin America. These programmes are covering all retail banking topics including microfinance, and are especially dedicated to high level executives and managers. More recently I have acquired new skills in coaching at Leading Coaching Academy in Belgium and become a professional coach in career and life transitions I have a degree in economics from the University of Louvain-La-Neuve (Belgium). I speak French, English, Spanish, some Dutch and German.