Engr Mohsin Akand
Head of IT, IT Professional, and Degital Transfermer in Dhaka, Bangladesh
I am Mohsin Akand, an IT Leader and Business Analyst with 8+ years of experience across enterprise IT, education-sector IT leadership, and five-star hospitality operations. I specialize in digital transformation, secure IT operations, and business-to-technology delivery—translating requirements into practical solutions, leading UAT and user adoption, and ensuring stable infrastructure and application performance.
Key Strengths (Equal Focus)
- IT Leadership & Service Delivery: IT department leadership, stakeholder coordination, user support, KPI-based improvement, working under pressure.
- Business Analysis & Implementation: requirements gathering, process mapping, functional documentation, UAT/go-live support, training, change management.
- Enterprise Applications: ERP, Microsoft 365/Outlook, HRIS, Tally, procurement systems—support, troubleshooting, optimization, lifecycle coordination.
- Infrastructure & Networking: LAN/WAN, Wi-Fi/WLAN, VPN, DNS/DHCP, Windows Server, Active Directory, MikroTik routing; data center and firewall exposure.
- Governance, Security & Continuity: access control, cybersecurity controls, data protection, backup and disaster recovery, audit support readiness.
- Hospitality Systems (Value-Add): OPERA PMS, Oracle MICROS Simphony, guest and back-office IT operations; PABX and hotel technology ecosystem support.
- Physical & Security Systems: CCTV and access control system support (implementation/operations support).
Current Role
- Coordinator IT (HOD)—leading IT operations, ERP and School Management Software delivery, governance/security controls, and automation initiatives.