Epiphany Management Group

Working with a range of public sector organizations, Epiphany Management Group provides a full suite of support services that empower clients to improve efficiency and lower costs through digital transformation. The company operates a comprehensive contact services center that answers inbound texts, calls, and emails, allowing customers to interact with support staff quickly and conveniently. For non-English speakers, translators and interpreters are available in several languages. Utilizing call center data, Epiphany Management Group identifies key trends and helps clients create action plans that address issues with communication or training processes.

In addition to 24/7 support services, Epiphany Management Group provides device management services to ensure the quick, efficient delivery of equipment and devices. For organizations whose program or product requires any device, the company can assist with supply chain optimization and device provisioning and decommissioning issues.

Finally, the company offers on-site and remote training sessions to help organizations effectively implement software and hardware required for technology rollouts.