I'm a customer experience fanatic, primal health enthusiast, husband, and adoptive parent to two clever African Grey parrots and a mini lop house rabbit. I have a knack for disappearing behind a mirrorless camera for hours on end and a soft spot for old-school tabletop roleplaying games.

I spent much of my career in technology and love seeing it used to spark creativity, foster connection, and deepen our understanding of others and ourselves. It's no surprise that led me to experience consulting.

My passion over the past decade has been helping businesses become loved by their customers, partners, and employees. Being people-centric isn’t just a program or initiative; it’s a way of seeing and engaging with humanity.