Filipe Joana
Social Media Manager, Public Speaker, and Writer in Luanda, Angola
Customer Support and Call Center professional with experience in remote environments, CRM management, lead follow-up, and customer relationship development. Strong background in multichannel support (phone, email, and chat), sales conversion, and customer retention. Organized, results-driven, and experienced in digital tools for remote operations.
Fully equipped for remote work with stable internet connection, personal computer, and professional home office setup.