Francisco Cabrera

Latin America Public Policy Analyst specialized in government/community public relations. Creative and dynamic researcher with outstanding customer service, interpersonal human relations, Real Estates sales, banking and financing.

AREAS OF EXPERTISE

• Quality Customer Service • Contract Negotiations • Management • Research & Data Analysis • Recruiting • Regulatory Compliance • Team Building • Interviewing • Legal Process • Persuasive • Problem Solver

Government-Community Relations, Public Policy, and Sales.

• Research and data analysis, political events, economic index, and human development.
• Development and implementation of marketing strategies and sales programs. Development of communication strategies, information programs
• Analysis of public policy, public opinion, ideology, and policy decision making process.
• Local government/community relationship development and course of action recommendations.
• Course of actions implementation, government policy-conflict management, and resolution.
• Bilingual English-Spanish, translation/interpretation.

Operations

• Combined interpersonal skills with the latest technology to meet customers' needs.
• Responded to upper management and customers inquiries in timely manner.
• Conducted contract negotiations office space, building permits, and insurances.
• Arranged upper management and guess hotel, transportation, and travel accommodations.
• Prepared weekly reports, forecast, and analysis.

Management

• Managed sales and support sales staff of 4 to 12 full time and part time employees.
• Mentored, motivated, and recruited personnel focusing on 100% customer service satisfaction.

ACADEMIC CREDENTIALS

Florida Atlantic University, B.A. Political Science with a History Minor, GPA 3.59 2011 - 2013

Broward College, AA, GPA 3.69 2008 - 2011

FAU, Master in Public Administration, expected graduation time May 2015

For my resume and other qualifications please visit LinkedIn or my facebokk professional page. Find both links at the end of this page.