Frank Alcantara

I have held technology management/consulting positions at health, internet/e-commerce, education, and hardware development companies and am comfortable working in environments ranging from entrepreneurial startups to large Fortune 500 organizations. As a manager, I leverage my hands-on experience in the full life cycle development of Internet applications including e-commerce/ crm systems, ERP, specialist systems. In such positions I have formed several successful teams by developing and motivating diverse and skilled individuals, and by structuring them in teams that deliver results, savings and customer satisfaction. As an consultant, I work closely with senior management to identify business problems that can be cost and time effectively solved with technology. I translate business objectives into prioritized technical requirements, evaluate various implementation strategies, and identify measurable metrics. Successfully at bringing the benefits of information technology to solve business issues while delivering applications, infrastructure and support at lower costs and in time. Provide strategic direction to decision leadership on technology solutions. Specialties Organizational development, change management, software and hardware development, team management, data mining, social analytic and social marketing, customer analytics, customer intelligence and decision support