MS Office Word 2010 Expert.

Update author Ms Access 2010 (Published by De Boeck).

Co-author Ms Outlook 2010 (Published by De Boeck).

MS Office Excel 2010 Expert.

Co-author Excel 2010 Grand Cru book.

Years of experience as a teacher in Microsoft OS, Office, Windows, Internet, Hands-on.

Training sessions conducted in English and Dutch.

Writer of several ‘hands-on’ manuals.

Good knowledge of troubleshooting and problem solving techniques.

Expert in accounting, invoicing and inventory management.

Reporting and analysis experience.

Detailed know-how on organizing data and centralizing information.

Dutch is my mother language, excellent spoken and written;

· English is fluently spoken and written.

· French is fluently spoken, average written.