Lake Mary, Fl
Strategic Visionary ~ Leader ~ Team Building Decisive, self-driven individual with over 15 years of experience in the Information Technology and Telecommunications industry. Leadership and management experience in strategic sourcing, financial management, process re-engineering, network operation center services, network architecture and design, development of key performance indicators (KPIs), critical incident management, all aspects of IT asset management, engagement management, ITIL-based service management, large-scale project/engagement management and supplier management. Demonstrated excellence in: o Network management and daily operational support of $500MM network infrastructure. o Provide 24x7x365 network support for 80,000+ network equipment nodes across 33 states. o Proven communication with senior executives on network outage handling and event management. o Innovative process changes that have resulted in $1.6MM annual savings. o Document Management, Root Cause Analysis, Developing Disaster Recovery and Contingency Planning. o Leadership; Team Development ; Service Level Agreement (SLA) management o Demonstrated proficiencies in ITIL Methodologies and Engagement Management o Communication with very large business and Government customers. Personal Profile/Attributes Innovator ~ Identifier and Developer of Opportunities ~ Respected Leader o Results driven problem solver; stretch target oriented and example-based leader o Deliver exceptional expertise and manage in large highly complex and fast pace environments. o Proficient in process optimization for improved productivity and increased efficiencies o Highly competent financial manager with operating budget responsibility o Energetic about new challenges and inspiring team leader o Excellent interpersonal and communications skills across all levels of corporate hierarchy.